We are committed to quality products and your satisfaction is 100% guaranteed.
If for any reason you are not completely satisfied with your purchase,
you may return it within 28 days of receipt and receive a free replacement or a full refund for the price of the product.
Shipping charges will not be refunded.
When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags.
Please return items to the following address:
45 Alexandra Park
If you would like to return an item, we will refund you within 7 days of the day that we email you to confirm that you are entitled for a refund. Please note, this is provided that the product returned is received back to us within the 28 day returns period or is faulty.
Faulty products returned by you will be refunded in full, including a refund for the delivery charges for sending the item. However if there is more than the returned faulty item in the same order, the delivery charge will not be refunded.
In the event that we do not receive your returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Multiple Product Orders
For a multiple product orders we will ship all products together.
All orders are made to order so we rarely run out of stock.
In the case your order includes an item we are out of stock then we will delay shipment until that item is restocked
Once your order has been sent we will contact you by emaill. Your goods will be shipped from Kildare Ireland.
Goods normally take
Ireland 1 to 3 working days
Europe 4 to 10 working days
Rest of the World 10 to 21 working days